This powerful and affordable application leverages the power of today’s smartphone technology to reduce your delivery and customer service costs while increasing margins.
Overview
Features
- Real-time delivery tracking
- Customer signature capture and attachment
- Delivery receipt printing
- Automatic sales order upload
Efficiency
Mobile Delivery Tracker makes tracking deliveries easy. Your delivery productivity can be tracked and measured.
- Drivers can manage shorts, returns, credits; effectively eliminating duplicate customer service work.
- Signatures and delivery receipts are automatically uploaded to the corporate ERP system, allowing CSR’s to view who signed for the product and at what time.
- If the user has the privilege, the app can also update delivered invoices with quantity additions, deletions, or rejections.
- Changes are transmitted back to corporate in real time while creating a complete audit trail both on the device and in the corporate ERP system.
Flexibility
Run Delivery Track from your own IT center or from the cloud services.
- You choose the platform and level of security for your valuable data.
- Flexibility is but one of the leverage points offered by this versatile app.
- We can also customize the application based on your unique requirements.
Signature Capture
Eliminate the need to track down who signed for the order and get paid faster in the process. Mobile Delivery Tracker allows for:
- Signature capture and upload to your Visual Produce database.
- Customer service can see immediately who signed for the product and when. If delivery protests arise, the CSR is armed with the information to present and discuss the issue with the customer.
- A copy of the invoice can be emailed or the customer can login to Visual Internet and view the signatures online without having to route the inquiry through their normal service representative.
- Costs are thereby reduced and invoice questions resolved quicker so you can get paid faster.
Sales Order Returns
Sales Order returns are created from invoice records of the last 2 weeks for every customer on the route.
- If a customer needs a credit, the driver can either key in or scan the invoice number and the system will verify that the product was purchased from your company and on what date.
- If the invoice is approved, the application will create a return with the specified item and quantity. Price for the credit is drawn from the invoice being credited.
- The return is then electronically transmitted back to the company server where a sales order return manifest can be printed and approved.
Performance Reporting
Sales Order returns are created from invoice records of the last 2 weeks for every customer on the route.
- If a customer needs a credit, the driver can either key in or scan the invoice number and the system will verify that the product was purchased from your company and on what date.
- If the invoice is approved, the application will create a return with the specified item and quantity. Price for the credit is drawn from the invoice being credited.
- The return is then electronically transmitted back to the company server where a sales order return manifest can be printed and approved.