“What we liked about Silver Creek Software’s WMS was that it wasn’t hard-coded with only one set of functioning rules. WMS enabled our IT department to build any algorithm we needed—to create rules that would take into account the specific properties of each product. In effect, we were able to adapt software to meet our business processes, instead of having to make our processes adapt to software.”
Silver Creek Software is the developer and distributor of Visual Produce, a customizable financial management accounting software program designed to address the business needs of fresh produce wholesalers, distributors, packers, shippers, processors, brokers and growers. Since 1982 Visual Produce has evolved into a premier ERP system for produce.
“From their industry focus and understanding to their personalized attention, Silver Creek Software is a refreshing alternative to the large ERP software companies.”
“It is almost unprecedented these days for a company to be able to use the same technology for that span of time. The Coastal Companies’ Director of IT Rich Kreuzburg chalks it up to flexibility.”
“Visual Produce is an all-purpose solution, but one that’s designed specifically for the fresh produce industry. Over the years, it’s really helped pull together all of the disparate parts of our business.”
“We have had Silver Creek Software’s Visual Produce software for over a decade and continue to reap the rewards from making the switch from a much larger system that did not allow us to adapt quickly. The benefits have improved all facets of the business from accounting to transportation to customer relation management to warehouse management.
Managing the business is much easier and more profitable since implementing Visual Produce.
I thought I knew what we were getting at the time when bringing on Silver Creek Software, but it has turned out to exceed our expectations. The program is a comprehensive solution focused on our industry that allows us to manage beyond just the basics and has built-in growth potential. We can manage so many things like shelf life, cooler set up, puller productivity, FIFO, territory sales teams and much more. Two excellent examples: our puller productivity increased by over 60% and the number of cases we disposed of on a monthly basis decreased by 79%.
You add to that a very personalized approach to customer service and we couldn’t have made a better choice for our software provider.”
“Our Company’s major benefits from using the Silver Creek Software Pack-Out Solution includes saving both time, money, movement, and the ability to accurately price repacked products. The net effect is that our Company has a much better understanding of its gross profits, and increased efficiency has helped us offset any cost we have invested. Our customers are happier as a result and our Management is too.”
“Most of the features and reports we use are right out of the box, initially. We’ve done quite a few customizations, because our business has grown leaps and bounds – the important thing is that we’re customizing what’s already in the platform instead of having to build from scratch.
In the years I’ve worked at The Coastal Companies, Silver Creek Software has always been very quick to respond to adding features, integrating with new systems, and addressing all their needs. It’s fast because it’s usually a matter of them changing what’s already inside Visual Produce to meet our specific needs – that’s why we continue to grow with and use Silver Creek Software’s Visual Produce.”