“With regulatory environment surrounding the produce industry is in a constant state of flux, Coastal Sunbelt Produce say Silver Creek Software has earned the right to remain the company’s software of record by continually improving and adapting to meet changing conditions.”
“Visual Produce is an all-purpose solution, but one that’s designed specifically for the fresh produce industry.
Silver Creek Software has really helped pull together all of the disparate parts of our business, for example, we use Visual Produce reports on the buying side to manage the cash out and all of the pricing, including the process of setting customer prices.
Visual Produce back end is current, standard and relevant with Microsoft SQL, so there are thousands of packages we can integrate with. The fact that Silver Creek Software doesn’t use a proprietary database comes in very handy when it comes to picking out other software we want to pull data from.”
“Most of the features and reports we use are right out of the box, because Silver Creek Software keeps up with the industry standards and keeps a pulse through various markets. We’ve done a fair amount of customizations, but the important thing is that we’re customizing what’s already in the platform instead of having to build from scratch.
In the years that I’ve worked at The Coastal Companies, Silver Creek Software has always been quick to respond to our changing needs. It’s fast because many times, it’s a matter of having to change what’s already inside Visual Produce to meet our specific needs. When our changes have required a broader scope, Silver Creek Software’s team takes the time necessary to work all the aspects necessary to make it work for us.”
“We have had Silver Creek Software’s Visual Produce software for over a decade and continue to reap the rewards from making the switch from a much larger system that did not allow us to adapt quickly. The benefits have improved all facets of the business from accounting to transportation to customer relation management to warehouse management.
Managing the business is much easier and more profitable since implementing Visual Produce.
I thought I knew what we were getting at the time when bringing on Silver Creek Software, but it has turned out to exceed our expectations. The program is a comprehensive solution focused on our industry that allows us to manage beyond just the basics and has built-in growth potential. We can manage so many things like shelf life, cooler set up, puller productivity, FIFO, territory sales teams and much more. Two excellent examples: our puller productivity increased by over 60% and the number of cases we disposed of on a monthly basis decreased by 79%.
You add to that a very personalized approach to customer service and we couldn’t have made a better choice for our software provider.”
“We outgrew our IBM system in 1998 and implemented Visual Produce shortly thereafter. Since then, our business has grown way over 300% in volume and now supports five regional warehouses in neighboring cities and states. We have upgraded to new versions several times as our growth has demanded. With Silver Creek Software continually working with our key personnel to enhance our system; we haven’t skipped a beat!”
“Most of the features and reports we use are right out of the box, initially. We’ve done quite a few customizations, because our business has grown leaps and bounds – the important thing is that we’re customizing what’s already in the platform instead of having to build from scratch.
In the years I’ve worked at The Coastal Companies, Silver Creek Software has always been very quick to respond to adding features, integrating with new systems, and addressing all their needs. It’s fast because it’s usually a matter of them changing what’s already inside Visual Produce to meet our specific needs – that’s why we continue to grow with and use Silver Creek Software’s Visual Produce.”
