“Our Company’s major benefits from using the Silver Creek Software Pack-Out Solution includes saving both time, money, movement, and the ability to accurately price repacked products. The net effect is that our Company has a much better understanding of its gross profits, and increased efficiency has helped us offset any cost we have invested. Our customers are happier as a result and our Management is too.”
“It is almost unprecedented these days for a company to be able to use the same technology for that span of time. The Coastal Companies’ Director of IT Rich Kreuzburg chalks it up to flexibility.”
“Visual Produce is an all-purpose solution, but one that’s designed specifically for the fresh produce industry. Over the years, it’s really helped pull together all of the disparate parts of our business.”
“With regulatory environment surrounding the produce industry is in a constant state of flux, Coastal Sunbelt Produce say Silver Creek Software has earned the right to remain the company’s software of record by continually improving and adapting to meet changing conditions.”
“Most of the features and reports we use are right out of the box, initially. We’ve done quite a few customizations, because our business has grown leaps and bounds – the important thing is that we’re customizing what’s already in the platform instead of having to build from scratch.
In the years I’ve worked at The Coastal Companies, Silver Creek Software has always been very quick to respond to adding features, integrating with new systems, and addressing all their needs. It’s fast because it’s usually a matter of them changing what’s already inside Visual Produce to meet our specific needs – that’s why we continue to grow with and use Silver Creek Software’s Visual Produce.”
“We have had Silver Creek Software’s Visual Produce software for over a decade and continue to reap the rewards from making the switch from a much larger system that did not allow us to adapt quickly. The benefits have improved all facets of the business from accounting to transportation to customer relation management to warehouse management.
Managing the business is much easier and more profitable since implementing Visual Produce.
I thought I knew what we were getting at the time when bringing on Silver Creek Software, but it has turned out to exceed our expectations. The program is a comprehensive solution focused on our industry that allows us to manage beyond just the basics and has built-in growth potential. We can manage so many things like shelf life, cooler set up, puller productivity, FIFO, territory sales teams and much more. Two excellent examples: our puller productivity increased by over 60% and the number of cases we disposed of on a monthly basis decreased by 79%.
You add to that a very personalized approach to customer service and we couldn’t have made a better choice for our software provider.”
“Success in the produce business is all about analyzing your operations to capture every penny of the industry’s thin price margins. To do that, we need to be very precise when it comes to pricing, palletizing, loading and delivering each order.
Since 2001, Silver Creek Software’s capabilities and full-range of products continue to give us greater flexibility to maintain our promise to customers: ‘Quality you can trust, service that delivers.’”
