Silver Creek Software is the developer and distributor of Visual Produce, a customizable financial management accounting software program designed to address the business needs of fresh produce wholesalers, distributors, packers, shippers, processors, brokers and growers. Since 1982 Visual Produce has evolved into a premier ERP system for produce.
“With regulatory environment surrounding the produce industry is in a constant state of flux, Coastal Sunbelt Produce say Silver Creek Software has earned the right to remain the company’s software of record by continually improving and adapting to meet changing conditions.”
ISLD has a long-term relationship with Silver Creek Software that has been critical in improving our ability to provide customer service to our clientele, provide meaningful reporting for management and improve operating efficiencies. An example of improved customer service is a request from some of our Licensee’s to provide a way to prepay for our product. Silver Creek created an excellent program that integrated with our current system and fulfilled the clientele request. The Project Cost Accounting Program that Silver Creek Software developed for us filled a gap in our management reports. ISLD can now easily capture the cost of all projects by a simple entry on the AP screen and printing the corresponding project report. Prior to that upgrade, there was a less than adequate attempt to capture the costs manually. A more recent improvement Silver Creek “nailed” for us was a process of importing some of our payables directly into the AP module rather than multiple manual entries, i.e. Idaho Power. This process reduced the time demands for entry by at least 3.5 hours per month in addition to eliminating the need to research and correct any entry errors.
Silver Creek is customer friendly and sensitive to our needs and time constraints. They respond immediately to our requests for help. They are knowledgeable, thorough and patient when working through problems They are polite and respectful and always follow up to ensure our satisfaction. When they make modifications for us, they do so in a timely manner.
“Our system has been operating reliably for years without any type of business disruption…The fast, accurate information that it generates has helped us to steadily grow our business, while controlling the bottom line. The service we receive from Silver Creek is excellent!”
“What we liked about Silver Creek Software’s WMS was that it wasn’t hard-coded with only one set of functioning rules. WMS enabled our IT department to build any algorithm we needed—to create rules that would take into account the specific properties of each product. In effect, we were able to adapt software to meet our business processes, instead of having to make our processes adapt to software.”
“Generally speaking, H. Brooks and Company’s major benefits from using the Silver Creek pack out solution include savings of both time and movement, and the ability to accurately price repacked products. The net effect is that the company has a much better understanding of its gross profit, and increased efficiency has helped H. Brooks offset the cost of the pack out program itself.”
“I wanted to thank everyone at Silver Creek for their hard work and for making Trinity Fresh a better company. We appreciate your service.”
“The flexibility of Visual Produce allows our company to change pricing formulas and adjust gross profit margins immediately. We can make money with this system!”
“From their industry focus to their personalized attention, Silver Creek Software is a refreshing alternative to the large ERP software companies.”
“We outgrew our IBM system in 1998 and implemented Visual Produce shortly thereafter. Since then our business has grown 300% in volume and now supports five regional warehouses in neighboring cities. With Silver Creek Software, we haven’t skipped a beat!”