Silver Creek Software is the developer and distributor of Visual Produce, a customizable financial management accounting software program designed to address the business needs of fresh produce wholesalers, distributors, packers, shippers, processors, brokers and growers. Since 1982 Visual Produce has evolved into a premier ERP system for produce.

ISLD has a long-term relationship with Silver Creek Software that has been critical in improving our ability to provide customer service to our clientele, provide meaningful reporting for management and improve operating efficiencies.  An example of improved customer service is a request from some of our Licensee’s to provide a way to prepay for our product.  Silver Creek created an excellent program that integrated with our current system and fulfilled the clientele request.  The Project Cost Accounting Program that Silver Creek Software developed for us filled a gap in our management reports.  ISLD can now easily capture the cost of all projects by a simple entry on the AP screen and printing the corresponding project report.  Prior to that upgrade, there was a less than adequate attempt to capture the costs manually.  A more recent improvement Silver Creek “nailed” for us was a process of importing some of our payables directly into the AP module rather than multiple manual entries, i.e. Idaho Power.  This process reduced the time demands for entry by at least 3.5 hours per month in addition to eliminating the need to  research and correct any entry errors.

 

Silver Creek is customer friendly and sensitive to our needs and time constraints.  They respond immediately to our requests for help.  They are knowledgeable, thorough and patient when working through problems  They are polite and respectful and always follow up to ensure our satisfaction.  When they make modifications for us, they do so in a timely manner.

Idaho State Liquor Dispensary
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